Yes. Cancun BnB transfers provides only private transportation. You will not share with anyone else but your family or group.
When you are thru with customs and immigration one of our rep at the airport will be holding a sign with your name on it. Approach to him and he will gladly assist you with the rest.
Our Company tracks your flight until it lands. So nothing will happen if your flight changes schedules. It is very important though that you let us know if you CHANGE flights.
We use VANs. Usually Toyota HIACE or VW Transporter. Greeter at the airport will conveniently take you to the designated vehicle for you at your arrival at the airport.
We work 24/7 365 days a year. So that should not be a concern.
Our largest vehicle, Toyota Hiace, can fit up to 10 passengers with one luggage and one carry-on per person. After this amount of luggage you can book another vehicle or divide your group in two and use the two vehicles.
You can book a one way transfer if that is what you only need. But if you travel back the we suggest a return transfer so you can take advantage of the return transfer price.
Please contact us so we can analyze the request.
Our drivers take courses and they all have experience and have their own federal licenses.
All travelers are considered as passengers due to insurance policies.
We provide carseat. You just have to request it on your reservation observations space.
We can provide transfer to ferry Dock at Playa del Carmen where you will have to take the Ferry boat to Cozumel Island. The price of the ticket for the ferry boat is not included in the transfer fee.
You must take the ferry boat from Cozumel Island to Ferry dock at Playa del Carmen where we will be waiting for you at a designated spot.
Use the word “condo” on the list and choose the condo of the location you will be staying at. If by any chance you are not able to find your condo please contact us and we will solve it immediately.
You can pay with cash on arrival. Currency USD. Or you can pay with credit card through PayPal. You do not need to have a PayPal account. It is very easy. If you experience any difficulty do not hesitate to contact us and we will solve it immediately for you.
Yes we can. There is an extra fee for this stop of $30 usd per hour. So you may consider it.